💬 Help Center
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Find answers to common questions or contact our support team directly.
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FAQ
Browse the most frequently asked questions about our reports and process.
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Phone Support
Mon–Fri 9am–6pm EST
1-800-REPORTD
Popular Help Topics
Getting Your Report
Your VIN is a 17-character code found on the dashboard (visible through the windshield), the driver's side door jamb sticker, your vehicle title, or insurance card.
Most reports are delivered within 30–60 seconds of payment. You'll see it on-screen immediately and receive a PDF by email.
Yes. Basic plan reports are accessible for 30 days, Premium for 1 year. Create a free account to access all your reports anytime.
Payments & Refunds
We accept Visa, Mastercard, American Express, and PayPal. All payments are processed securely by Stripe.
Email refunds@reportdesks.com within 7 days of purchase with your order number. We process refunds within 3–5 business days.
No. ReportDesks has no subscriptions or automatic billing. You only pay when you order a report. There are no recurring charges.
